Shipping Policy

At AvyraLondon, we’re proud to serve customers across the United Kingdom with reliable and efficient shipping. Please read below for everything you need to know about how we ship your orders.

1. General Shipping Information

We currently ship throughout the United Kingdom.

Shipping options, costs, and delivery times may vary depending on your location and the size/weight of your order.

2. Processing Time

Orders are typically processed within 2–3 business days (Monday to Friday), excluding weekends and holidays.

During peak seasons or promotional events, processing times may be slightly longer. We will notify you of any delays.

3. Shipping Rates

Free Shipping – We offer free shipping on all orders with no minimum purchase.

4. Estimated Delivery Times

Here’s what to expect once your order is processed:

Processing Time: 2–3 business days
Transit Time: 4–9 business days
Total Delivery Time: 6–12 business days
Order Cutoff Time: 6:00 PM
Time Zone: GMT (Greenwich Mean Time – London)

Delivery times are estimates and may be affected by carrier delays, customs, or extreme weather.

5. Shipping Restrictions

We do not ship to PO Boxes, APO/FPO/DPO military addresses, or restricted regions. Certain products may be subject to carrier or regulatory shipping restrictions.

6. Failed Delivery or Returned Packages

If delivery fails due to incorrect address information or repeated failed attempts, the package may be returned to us. We will contact you to arrange reshipment, which may incur additional costs.

7. Lost or Damaged Packages

If your package is lost or damaged in transit, please contact us immediately:

📧 info@avyralondon.com

We will investigate the issue with the carrier and provide a solution as quickly as possible.

8. Shipping Policy Updates

We may update this shipping policy from time to time to improve our service or meet platform requirements. The latest version will always appear on this page.

Last updated: February 2026

9. Contact Information

Store name: AvyraLondon
Company name: Ecomora

Business address:
Galgenweg 48
4761KN Zevenbergen
North Brabant
Netherlands

Warehouse address:
35 Springfield Rd
Welling DA16 1QN
United Kingdom

Company number: 99462087

VAT number: NL005388632B57
Phone:+44 20 3807 3224
Email: info@avyralondon.com

Business hours:
Monday – Friday | 09:00 – 17:00 (GMT)
Weekends | 11:00 – 16:00 (GMT)

We aim to respond within 24 hours.

CLEAR PRODUCT DETAILS

All essential product information is clearly listed on the product page, so you know exactly what you’re purchasing before placing an order.

CUSTOMER SUPPORT

Our customer support team is available to assist with questions about orders, products, or store policies. Contact details can be found on the contact page.

SECURE PAYMENTS

All payments are processed securely through trusted payment methods. Your payment information is protected according to standard security practices.

30-DAY RETURN POLICY

Return information is available on our returns page. Customers are advised to review the applicable conditions before completing a purchase.