Terms of Service

Welcome to AvyraLondon! The terms “we”, “us” and “our” refer to AvyraLondon, operated by Ecomora. AvyraLondon operates this store and website, including all related information, content, features, tools, products and services in order to provide you with a curated shopping experience (the “Services”). AvyraLondon is powered by Shopify, which enables us to provide the Services to you.

AvyraLondon is a brand operated by Ecomora, registered in the Netherlands.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence.

To use the Services, you may be required to provide information such as email, billing, payment, and shipping details. You confirm that all information provided is accurate and complete.

You are responsible for maintaining the security of your account credentials. Accounts may not be transferred or sold.

SECTION 2 – OUR PRODUCTS

We strive to display products as accurately as possible. However, colors and appearance may vary depending on your device.

Product descriptions may change at any time without notice. We reserve the right to discontinue products or limit quantities.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. AvyraLondon reserves the right to accept or decline any order. Orders are only accepted after payment confirmation.

Purchases are subject to our Refund Policy:
👉 [insert refund policy link]

Orders are for personal use only and not for resale.

SECTION 4 – PRICES AND BILLING

Prices may change without notice. Taxes, shipping, customs, or import fees are not included unless stated.

You agree to provide accurate payment information and confirm authorization to use the payment method.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates and not guaranteed. We are not responsible for carrier delays or customs processing.

Risk transfers to the customer once the product is handed to the shipping carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All website content belongs to AvyraLondon or its partners and is protected by intellectual property laws.

Unauthorized copying or use is prohibited.

SECTION 7 – OPTIONAL TOOLS

Third-party tools are provided “as is” without warranties. Use is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites or transactions.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

AvyraLondon is powered by Shopify. All purchases are made directly with AvyraLondon. Shopify is not responsible for any transactions between you and AvyraLondon.

SECTION 10 – PRIVACY POLICY

Personal information is handled according to our Privacy Policy:
👉 [insert privacy policy link]

By using the Services, you acknowledge reading the privacy policy.

SECTION 11 – FEEDBACK

Any feedback submitted may be used worldwide without compensation.

SECTION 12 – ERRORS

We reserve the right to correct errors or cancel orders if information is inaccurate.

SECTION 13 – PROHIBITED USES

Illegal use, hacking, spam, or misuse of the Services is prohibited. Violations may result in termination.

SECTION 14 – TERMINATION

We may terminate access at any time. Outstanding payments remain due.

SECTION 15 – DISCLAIMER OF WARRANTIES

Services are provided “as is” without guarantees of uninterrupted operation.

SECTION 16 – LIMITATION OF LIABILITY

To the extent permitted by law, AvyraLondon is not liable for indirect or consequential damages.

SECTION 17 – INDEMNIFICATION

You agree to indemnify AvyraLondon and its partners for claims arising from your breach of these Terms.

SECTION 18 – SEVERABILITY

If one provision is invalid, the remaining provisions remain valid.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the full agreement between you and AvyraLondon.

SECTION 20 – ASSIGNMENT

You may not transfer this agreement without consent. We may do so freely.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where Ecomora is registered.

SECTION 22 – HEADINGS

Headings are for convenience only.

SECTION 23 – CHANGES

We may update these Terms at any time. Continued use means acceptance.

SECTION 24 – CONTACT INFORMATION

Store name: AvyraLondon
Company name: Ecomora
Company address: Galgenweg 48, Noord-Brabant, Zevenbergen, 4761KN
Warehouse address: 35 Springfield Rd, Welling DA16 1QN, United Kingdom
Company number: 99462087

VAT number: NL005388632B57
Phone: +44 20 3807 3224

Email: info@avyralondon.com

Monday – Friday: 09:00 – 17:00 (GMT)
Weekends: 11:00 – 16:00 (GMT)

We aim to respond within 24 hours.

CLEAR PRODUCT DETAILS

All essential product information is clearly listed on the product page, so you know exactly what you’re purchasing before placing an order.

CUSTOMER SUPPORT

Our customer support team is available to assist with questions about orders, products, or store policies. Contact details can be found on the contact page.

SECURE PAYMENTS

All payments are processed securely through trusted payment methods. Your payment information is protected according to standard security practices.

30-DAY RETURN POLICY

Return information is available on our returns page. Customers are advised to review the applicable conditions before completing a purchase.